First Line Maintenance service is available in all locations of India, servicing both on and off-site ATMS, 7 days a week. Our First Line Maintenance service provides you with initial technical assistance from our trained Engineers to resolve basic requests. We also have a well-equipped facility for cash management and ATM cash replenishment by which we cater to 500+ ATMs across India. Our well-trained staff backed by a comprehensive security network spread across the country enables us to manage FLM services for more than 500 ATMs. With our FLM call-lodging and tracking system, we take minimum turnaround time and effortlessly manage the down time and the recovery time objectively.
First line maintenance, or FLM, is a dedicated top hatch maintenance service that will ensure the optimum productivity of your assets. VolSol Supply Chain Solutions provides this service across all makes and models, anywhere in the country.
With over 100 touch points, VolSol Supply Chain Solutions covers more than 500 ATMs and banking sites across the country, delivering an uptime of over 90% to more than 90% of the assets under its services.
The top hatch service covers all incidents that do not require access to the vault (cash) area of the ATM. Our service personnel are trained on all the makes and models of automation products currently installed anywhere India.
Why should you choose us as your ATM service partner?
